Guest Services

Guest Services at Edinburgh Capital

We hope that this information will assist you in the enjoyment of your stay with us

Monday - Friday        7.00am to 10.00am
Saturday - Sunday    8.00am to 10.30am

Monday - Sunday      5.00pm to 10.00pm

Light bites served from 10.00am
Children's menus are available

Room Service:
Monday - Sunday    24hour (limited menu after 10.00pm)

Car parking:
Free on site car parking for 100 cars

Business services and internet access:
Free WiFi internet access available throughout the hotel, including in all guest rooms, and guest rooms also have data ports. Fax and photocopying services are also available (at a charge)

Children and families:
Children up to the age of 15 stay free. Cots and highchairs are available  free of charge upon request

Capital Fitness:
Hotel guests can enjoy free access to a wide range of facilities on offer

Currency and credit cards accepted:
The hotel accepts payments made by cash (Sterling only) and most major credit/debit cards (Visa, MasterCard, Maestro, American Express). The hotel is unable to accept personal or travellers cheques

Cancellation policy:
Standard Cancellation Policy: 4.00pm on day of arrival with the exception of pre paid non refundable bookings

Disabled guest information:
The hotel has level access, 4 ground floor guestrooms have been modified and most public areas are fully accessible. Please contact the hotel for full information on the accessible guestrooms

No pets are permitted. Guide dogs are welcomed

Service charge:
There is no service charge and VAT is included in all rates. Gratuities are at the customers discretion

Smoking policy:
The hotel is committed to providing its guests with a smoke free environment. All bedrooms, public areas and function rooms are non smoking

Special diets:
The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the restaurant 

Special occasions:
If you're celebrating during your stay, we can help make it memorable. Reception are happy to assist with arranging any of the following, to make your stay extra special - champagne, chocolates, flowers and celebration cakes

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