Accessible information
The hotel has level access, 4 ground floor guestrooms have been modified and most public areas are fully accessible. Please contact the hotel for full information on the accessible guestrooms

Business services and internet access
Free WiFi internet access is available throughout the hotel, all guest rooms have WiFi and data ports. Fax and photocopying services are also available (at a charge)

Capital Fitness Club
Hotel Guests enjoy free access to the wide range of facilities on offer at our Fitness Club

Cancellation policy
Standard cancellation policy: 4.00pm on the day of arrival
With the exception of pre paid non refundable bookings

Check in and out times
Check in: 2.00pm
Check out: 11.00am
Late checkout times can be pre arranged on request at a supplement

Car parking
Free on site car parking, lit at night, for 100 cars

Children and families
Children of all ages are welcome. A limited number of family rooms are available Children under the age of 15 years stay free when sharing an adults room 

Cots and high chairs are available free of charge

Currency and credit cards accepted
The hotel accepts payments made by cash (Sterling only), most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques

Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details

Food service
Dinner is served between 5.00pm and 10.00pm in the Westview Restaurant. The Westview Bar serves snacks and sandwiches from 11.00am to 10.00pm every day. The hotel also has 24 hour room service offering a range of hot food from 12.00noon to 10.00pm and snacks at any time. Children’s menus are available

Green Policy
Edinburgh Capital and Portland Hotels are conscious that the actions of each and every one of us have an impact on the environment

Everyone at Portland Hotels works with, each and every day, to ensure we're doing our bit to build a sustainable future

At Edinburgh Capital we have a “Green Team” that drive the green initiatives forward. We have been awarded VS SILVER Green Tourism Award which is well recognised within the industry

Online payments
Credit/debit cards are accepted as a form of guarantee and payment online

No pets are permitted. Guide dogs are welcomed

Service charge
There is no service charge. Gratuities are at the customer’s discretion

Smoking policy
The hotel is committed to providing its guests and associates with a smoke free environment. All bedrooms, public areas and functions rooms are non smoking

Special diets
The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the Restaurant

Special occasions
If you’re celebrating during your stay, we can help make it memorable. Reception are happy to assist with arranging any of the following, to make your stay extra special - champagne, chocolates, flowers and celebration cakes